Privacy Policy

Effective Date: January 1, 2025

Math Mastery ("we," "our," or "us") operates the website mathmastery.top. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online mathematics education services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account or register for our courses
• Make a purchase or complete a transaction
• Contact us through our contact form or email
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions
• Leave reviews or feedback about our courses

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (credit card details, billing address)
• Educational background and learning preferences
• Communications and correspondence with us

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information about your device and usage patterns, including:

• IP address and geolocation data
• Browser type and version
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website or source
• Click patterns and navigation paths
• Cookies and similar tracking technologies data

1.3 Course Performance Data

To enhance your learning experience and improve our courses, we collect:

• Course progress and completion rates
• Quiz and assessment scores
• Video viewing duration and engagement metrics
• Exercise completion and practice problem attempts
• Time spent on different course sections

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Provide access to purchased courses and educational materials
• Process payments and maintain billing records
• Create and manage your account
• Deliver certificates of completion
• Provide customer support and respond to inquiries

2.2 Service Improvement

• Analyze usage patterns to improve course content and structure
• Personalize learning recommendations
• Conduct research and development for new features
• Monitor and improve website performance and user experience
• Identify and fix technical issues

2.3 Marketing and Communications

• Send promotional emails about new courses and special offers
• Provide updates about course content and platform features
• Deliver newsletters and educational content
• Conduct surveys and request feedback
• Display targeted advertising on our website and third-party platforms

2.4 Legal and Security

• Comply with legal obligations and regulatory requirements
• Enforce our Terms & Conditions and other policies
• Prevent fraud, security breaches, and illegal activities
• Protect our rights, property, and safety
• Respond to legal requests and court orders

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors (Stripe, PayPal) for transaction processing
• Cloud hosting providers for data storage and infrastructure
• Email service providers for communications
• Analytics providers (Google Analytics) for website performance analysis
• Customer support platforms
• Marketing and advertising partners

These service providers are contractually obligated to protect your information and use it only for specified purposes.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your information.

3.3 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or government request, including:

• Compliance with court orders and subpoenas
• Response to law enforcement requests
• Protection of our legal rights
• Investigation of potential violations of our policies
• Prevention of harm to individuals or property

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when participating in partner promotions or integrations with third-party platforms.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data. Types of cookies we use include:

4.1 Essential Cookies

Required for website functionality, including authentication, security, and access to purchased courses. These cookies cannot be disabled without affecting website operation.

4.2 Analytics Cookies

Help us understand how visitors interact with our website through Google Analytics and similar services. These cookies collect anonymous usage data to improve our services.

4.3 Marketing Cookies

Used for targeted advertising and remarketing campaigns through platforms like Facebook Pixel and Google Ads. These cookies track your browsing behavior to display relevant advertisements.

4.4 Preference Cookies

Remember your settings and preferences, such as language selection, video quality, and display options.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality and your ability to access purchased content.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest protection standards.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You may request a copy of the personal information we hold about you. We will provide this information in a commonly used, machine-readable format.

6.2 Correction and Update

You can update your account information at any time through your account settings. You may also contact us to correct inaccurate information.

6.3 Deletion

You may request deletion of your personal information, subject to certain exceptions such as:

• Completing transactions you requested
• Complying with legal obligations
• Maintaining records for tax and accounting purposes
• Exercising free speech and ensuring others' right to free speech
• Detecting and resolving security incidents

6.4 Marketing Opt-Out

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly. Note that you will still receive transactional emails related to your purchases and account.

6.5 Cookie Management

You can control cookies through your browser settings and our cookie consent tool. Disabling cookies may affect website functionality.

6.6 Do Not Track

Our website does not currently respond to "Do Not Track" browser signals, but you can disable tracking through browser and device settings.

7. Data Retention

We retain your information for as long as necessary to:

• Provide access to purchased courses (lifetime access as advertised)
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce agreements
• Maintain business records and analytics

When information is no longer needed, we securely delete or anonymize it. Account deletion requests are processed within 30 days, subject to legal retention requirements.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information.

For users aged 13-18, we recommend parental involvement in online learning activities and account management.

9. International Data Transfers

Math Mastery is based in the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information as defined by CCPA. To exercise your rights, contact us using the information below.

13. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes contract performance, legitimate interests, consent, and legal obligations.